Premium Subscription
TicketForge operates on a generous Freemium model. The core features needed to run a support system are free forever.
Premium is designed for power users, large communities, and professional teams who need advanced automation, deeper insights, and complete brand control.
Why Upgrade?
1. Scale without Limits
The free plan is capped at 3 panels. Premium unlocks 25 Panels, allowing you to create dedicated support flows for every department
2. Professional Automation
Stop doing manual work. Premium automates the boring stuff:
- Auto-Close: Automatically close tickets if the user leaves the server.
- Auto-Transcripts: Save every conversation to a log channel instantly.
- DM Notifications: Automatically DM users when their ticket is created or closed.
3. Advanced Workflow Tools
- Claiming System: Prevent staff collisions. A staff member can "Claim" a ticket, locking out other mods so they don't waste time on the same issue.
- Rating System (CSAT): Gather feedback. Ask users to rate their support experience (1-5 stars) and track staff performance.
- Tickets as Threads: Keep your server clean. Instead of cluttering your sidebar with 50 open channels, organize tickets as Private Threads inside a single channel.
4. Custom Branding
Make the bot feel like your bot.
- Custom Bot Name & Avatar: Change the bot's nickname and profile picture to match your server's theme.
- White-Labeling: Remove "Powered by TicketForge" from footers.
Plan Comparison
| Feature | Free Plan | Premium Plan |
|---|---|---|
| Ticket Panels | 3 Panels | 25 Panels |
| Ticket Rate Limit | 4 tickets/min | 20 tickets/min |
| Button Rate Limit | 30 clicks/min | 150 clicks/min |
| Ticket History | 7 Days | Unlimited |
| Statistics | 7 Days | Unlimited |
| Claiming System |  |
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| Rating System | |
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| Automation | |
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| Tickets as Threads | |
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| Custom Bot Identity | |
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| Priority Support | |
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Pricing & Activation
We use Stripe for secure, easy billing. You can cancel at any time.
- Go to the Premium Dashboard.
- Select your server.
- Choose Monthly (€5.00/mo) or Yearly (€50.00/yr - Save 20%).
- Complete checkout.
Instant Activation
Premium features are enabled instantly after payment. No restart required.
Free Trial
Not sure yet? Start a 7-Day Free Trial. You get full access to all Premium features, and you won't be charged if you cancel before the trial ends.