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Server Configuration

Manage global settings that apply to the entire bot within your server.

Commands List

Server config settings.

Bot Identity

Premium Feature

You can customize how the bot appears in your server members' lists and chat.

  • Nickname: Change the bot's name (e.g., "Server Helper").
  • Avatar: Upload a custom icon (PNG/JPG/GIF). This overrides the default TicketForge logo within your server only.

Dashboard Access

Control who can log in to the web dashboard to manage settings.

  • Administrator: Has full access by default.
  • Custom Roles: Select specific roles (e.g., "Head Mod") to grant them editor access.
    • Note: Dashboard users can see all tickets and settings but cannot manage billing.

Interaction Blacklist

Prevent abuse by blocking specific roles from interacting with the bot entirely.

  • Effect: Users with a blacklisted role cannot click buttons, use dropdowns, or run slash commands.
  • Usage: Useful for "Muted" roles or punishing users who spam tickets.

Global Limits

  • Server Ticket Limit: Set a hard cap on the total number of open tickets allowed in the server (e.g., 50). Once reached, no new tickets can be opened until some are closed.