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Dashboard Overview

The TicketForge Dashboard is the control center for your ticketing system. It allows you to configure everything visually without needing to memorize complex commands.

Access Dashboard

1. Server Selection

After logging in via Discord, you will see the Server List.

  • Active Servers: Servers where TicketForge is already present. Click Manage to enter the configuration area.
  • Available Servers: Servers where you have administrative rights but the bot is missing. Click Invite to add it.

Server List

The server selection screen showing active and available servers.

2. Navigation Sidebar

Once you select a server, the sidebar provides access to specific tools:

Dashboard Overview

The main dashboard interface with sidebar navigation.
Section Description
Panel Editor The core builder. Create reaction panels, configure buttons, and set up ticket logic.
Commands Enable/Disable specific slash commands (/close, /claim, etc.) and set role/channel restrictions.
Server Config Global settings like the Dashboard Access Roles, Language, and Ticket Limits.
History An audit log of all changes made to your bot configuration via the dashboard.
Statistics View charts regarding ticket volume, claim times, and staff activity.
Premium Manage your subscription, view invoices, or activate a license key.

3. Top Navigation

  • Server Context: The top left shows which server you are currently editing.
  • User Profile: The top right allows you to switch accounts or log out.
  • Quick Switch: Use the sidebar dropdown (if available) to quickly jump between different panels in the same server.

4. Saving Changes

Unsaved Changes

The dashboard includes a Safe Save system. If you make changes (e.g., edit a message or toggle a setting), a bar will appear at the bottom of the screen prompting you to Save Changes or Discard.

If you try to leave the page with unsaved changes, a confirmation modal will prevent you from losing your work.